Lamb's Automotive - Customer Letters

This is a genuine, unsolicited and unedited customer letter.

Just a quick note to thank Mike Alonzo, Store Manager, Four Points location, for ensuring I was pleased with quality, price, and the final outcome of the customer service experience in a recent purchase of tires for my Toyota RAV 4.

It is easy to "do well" when sales go smoothly. Clearly, Mike has what it takes to overcome more challenging situations with professionalism, patience, and fairness.

I will be sure to also thank both of Mike's existing clients who referred me to the Four Points location for tires. Again, thanks.

Sincerely,
Ann Barnett

About Lambs Tire and Automotive

Lamb's Tire & Automotive is an Austin original, founded in 1987 and has 16 Austin-area locations, including Georgetown, Round Rock and Pflugerville. Lambs is dedicated to providing the most outstanding automotive service and repair to our Central Texas friends and neighbors. In addition, Lambs offers the best value on tires, with premium brands such as Goodyear, Continental, Dunlop, Pirelli, Republic, Michelin, General, Yokohama, Hankook and Fierce.

Lambs Services Include, Engine Tune-up, Computerized Engine Diagnostic Service, Battery, Charging and Starting Systems, Air Conditioning Service, Cooling System Maintenance, Fuel Injection Service, Brakes, Computerized Wheel Alignment, Steering / Suspension / Drivetrain Services, Transmission Flush Service, Tire Rotation, Tire Mounting, Tire Balancing, Flat Repair, and State Inspections.